Privacy Policy

1. Introduction
At Tax & Accounting By The Bay (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.

2. Information We Collect
Personal Information: Name, email address, phone number, address, and other information you provide when you contact us, book an appointment, or fill out a form.
Usage Data: IP address, browser type, device info, and pages visited, collected via cookies and analytics tools.

3. How We Use Your Information
We may use your information to:
- Respond to inquiries and provide our services.
- Book and manage appointments.
- Send you important updates, confirmations, and service-related communications (including SMS or email, in line with A2P compliance).
- Improve our website and services.
- Comply with legal obligations.

4. SMS, Email, and A2P Messaging
By providing your phone number or email, you consent to receive important notifications or appointment reminders via SMS or email. Message and data rates may apply. You may opt-out at any time by following the instructions in the message or contacting us directly.

5. Information Sharing
We do not sell or rent your personal information. We may share data with trusted third parties who assist us in operating our website or providing services (such as appointment software), subject to confidentiality agreements.

6. Data Security
We use industry-standard safeguards to protect your data from unauthorized access, alteration, or disclosure.

7. Your Choices
- Opt-Out: You can opt out of marketing communications at any time.
- Access/Correction: Contact us to update or delete your personal information.

8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children.

9. Updates
We may update this policy as needed. Please check back periodically for changes.

10. Contact Us
Questions? Email us at [email protected] or write to:
2435 1st Ave N, St Petersburg, FL 33713, United States of America